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Nikon Metrology NV | Europe
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Informationsanfrage
 

Service Engineer – Site Based, Rotherham

Job purpose: 

As a Service Engineer, this individual will be responsible for the troubleshooting and repairs of the X-Ray Systems based in Rotherham. The Service Engineer maintains Service documentation for each Job carried out. 

Key areas of responsibility:

  • Responsible for meeting daily service repair needs and driving customer satisfaction
  • Servicing and Maintaining Systems onsite.
  • Rectification of faults, system monitoring/reporting.
  • Complete and Submit paperwork weekly.
  • Ensuring parts and consumables are available and the return of parts if required making sure that serial numbers are logged of parts replaced.
  • Ensures that tools and test equipment are properly maintained and calibrated
  • Comply with and ensure department compliance with Company health, safety and environmental policies.
  • Identify product and process improvements.
  • Other duties as required.

General:

  • Comply with and ensure department compliance with Company health, safety and environmental policies.
  • Identify product and process improvements.
  • Other duties as required.

Ancillary responsibilities: 

The service engineer needs to work on his own; he needs to solve the customer cases, and can ask advice.As he is most of the times alone at customers site, he needs to communicate well with the back office.He has to have a high level of problem solving skills, thinking out of the box.

Qualifications:

Essential:

  • HNC / ONC or equivalent through experience working on technical products
  • Experience with technical products
  • Excellent IT skills for working with Windows, Word, excel and outlook
  • Computer literacy, competency in use of all programs within MS Office Suite
  • Technical background : electricity, mechanics, electronics, pneumatics

Desirable:

  • Field service experience/ Customer oriented
  • Customer service skills 

Competencies:

  • Work fully independent
  • Able to take the right decisions to make our customers satisfied and keep the work under control
  • Technical background to understand our machines to the highest detail
  • Stress resistant
  • Flexible for unexpected changes to working hours for emergencies, to maintain the customers up time.
  • Driven to succeed

Working environment/ Physical requirements:

Our service engineers need to follow the safety guidelines of the company where they are performing the service.If work is done in an industrial environment, the engineer is requested to wear protective glasses, safety shoes and ear protection. Working in cleanrooms may be required.

Interested ? Please send your CV and letter of motivation to Peter Mertens, Recruiter Continental Europe, Recruitment.Nm-be@nikon.com.

Übernehmen
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Job purpose: 

As a Service Engineer, this individual will be responsible for the troubleshooting and repairs of the X-Ray Systems based in Rotherham. The Service Engineer maintains Service documentation for each Job carried out. 

Key areas of responsibility:

  • Responsible for meeting daily service repair needs and driving customer satisfaction
  • Servicing and Maintaining Systems onsite.
  • Rectification of faults, system monitoring/reporting.
  • Complete and Submit paperwork weekly.
  • Ensuring parts and consumables are available and the return of parts if required making sure that serial numbers are logged of parts replaced.
  • Ensures that tools and test equipment are properly maintained and calibrated
  • Comply with and ensure department compliance with Company health, safety and environmental policies.
  • Identify product and process improvements.
  • Other duties as required.

General:

  • Comply with and ensure department compliance with Company health, safety and environmental policies.
  • Identify product and process improvements.
  • Other duties as required.

Ancillary responsibilities: 

The service engineer needs to work on his own; he needs to solve the customer cases, and can ask advice.As he is most of the times alone at customers site, he needs to communicate well with the back office.He has to have a high level of problem solving skills, thinking out of the box.

Qualifications:

Essential:

  • HNC / ONC or equivalent through experience working on technical products
  • Experience with technical products
  • Excellent IT skills for working with Windows, Word, excel and outlook
  • Computer literacy, competency in use of all programs within MS Office Suite
  • Technical background : electricity, mechanics, electronics, pneumatics

Desirable:

  • Field service experience/ Customer oriented
  • Customer service skills 

Competencies:

  • Work fully independent
  • Able to take the right decisions to make our customers satisfied and keep the work under control
  • Technical background to understand our machines to the highest detail
  • Stress resistant
  • Flexible for unexpected changes to working hours for emergencies, to maintain the customers up time.
  • Driven to succeed

Working environment/ Physical requirements:

Our service engineers need to follow the safety guidelines of the company where they are performing the service.If work is done in an industrial environment, the engineer is requested to wear protective glasses, safety shoes and ear protection. Working in cleanrooms may be required.

Interested ? Please send your CV and letter of motivation to Peter Mertens, Recruiter Continental Europe, Recruitment.Nm-be@nikon.com.

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